Flagship
Mia
Sales & revenue
Turns a first hello into a booked demo — capturing, scoring and closing leads on every channel, 24/7.
Available nowMeet Mia
HospitalityAvailable now
AI Restaurant Agent
Meet Sofia
Reservations, orders, delivery & guest care — on every channel
Sofia works every channel — WhatsApp, Instagram, Messenger, SMS, email and web chat — taking reservations, pickup and delivery orders, answering questions and resolving complaints 24/7. She remembers every guest and keeps the 25–35% commission you'd otherwise lose to delivery aggregators, serving thousands of guests at once so you capture everything without adding a single hire.
- Bookings
- Orders
- Delivery
- Reminders
- Complaints
- Payments
- Loyalty
Online 24/77+ channelsZoho + 1,000 integrations
“Order confirmed — Margherita + 2 Cola, delivery in ~35 min.”
- 0%Aggregator commission
- 24/7Always taking bookings
- ~40%Fewer no-shows
- ∞Guests served at once
Live demo
Watch Sofia take an order.
A real conversation, playing out live. She takes the order, confirms the total and arranges delivery — entirely on her own.
- Books tables 24/7 — even when you're closed.
- Takes orders direct — no aggregator commission.
- Sends reminders that cut no-shows up to 40%.
Sofia: Hi, I'm Sofia — your AI restaurant host. Ask me to book a table or start an order, any time.
Try Sofia on WhatsAppSofiaOnline 24/7Illustrative conversation
What Sofia does
She fills tables while you cook.
- 01
Books tables 24/7
Captures reservations even when you're closed — party size, waitlists, dietary needs and special occasions — and syncs instantly with OpenTable, Resy or your POS to end double bookings.
- 02
Takes orders directly
Guests browse the full menu and place pickup or delivery orders on any channel — WhatsApp, Instagram, SMS, email or web — with no aggregator, no 25–35% commission, and your brand front and centre.
- 03
Cuts no-shows up to 40%
Sends automatic confirmations and timely reminders by WhatsApp, SMS or email, so tables don't sit empty and revenue doesn't walk out the door.
- 04
Serves thousands at once
Never a busy signal or a missed call. Sofia handles unlimited conversations at once — bookings, orders, questions and complaints — through the dinner rush, no extra staff, no overtime.
- 05
Owns your guest data
Every booking and order builds a profile you own — so you can re-market, reward regulars and understand your clientele instead of handing it to a third party.
- 06
Remembers every guest
A guest from last month is greeted by name with their usual table and preferences — turning one-time diners into loyal regulars.
Own your direct channel
Skip the aggregator. Keep the guest — and the margin.
Delivery apps take 25–35% of every order and keep your customer data. Sofia puts the whole journey on your own channels — four steps, fully automated.
- Step 1
Inquiry
Guest messages on WhatsApp.
Sofia's action
Instant reply, any language, 24/7.
- Step 2
Reserve
Table or time requested.
Sofia's action
Checks availability, books, confirms.
- Step 3
Order
Menu question or takeaway.
Sofia's action
Takes the order direct — zero commission.
- Step 4
Loyalty
Visit complete.
Sofia's action
Reminder, feedback, re-marketing — data you own.
Live dashboard
Every booking and order, on one screen.
Reservations, orders and guest messages update in real time — accessible from any device inside the NexCognit portal.
Restaurant Agent · LiveLive- Reservations today
- 128
- Direct orders
- 342
- No-shows ↓
- 40%
- Fees saved
- 31%
Bookings by channel
- WhatsApp42%
- Instagram21%
- Email18%
- Web chat12%
- Telegram7%
Illustrative figures.
Omni-channel
Sofia meets your guests wherever they message you.
One guest, one profile — every reservation, order and preference remembered across every channel.
- Messenger
- TikTok
- Telegram
- SMS
- Web chat
Works with your stack
She plugs into the tools your restaurant already runs.
Sofia reads and writes to your booking system, POS and payment tools — bidirectionally and in real time.
CRM
Zoho · Salesforce · HubSpot · Pipedrive
ERP
SAP · Odoo · Dynamics 365 · NetSuite
Payments
Stripe · PayPal · Square
Calendars
Google Calendar · Calendly · Outlook
E-commerce
Shopify · WooCommerce · Magento
Productivity
Google Sheets · Notion · Airtable
Marketing
Mailchimp · Marketo · ActiveCampaign
Messaging
Slack · Telegram · Gmail
Social
Instagram · Facebook · LinkedIn
Analytics
Google Analytics · Mixpanel
Storage
Google Drive · Dropbox · OneDrive
1,000+ apps via Composio
Authenticated access through managed connectors — no custom API work.
Not a delivery app
Why direct beats the aggregator.
| What matters | Delivery apps | Phone / manual | Sofia |
|---|---|---|---|
| Commission per order | 25–35% | No | 0% |
| You own the guest data | No | Partial | Full |
| 24/7 booking & ordering | Partial | No | Yes |
| Serves thousands at once | Yes | No | Yes |
| Any language, instantly | No | No | Yes |
| Automatic reminders | Partial | No | Yes |
| Your brand, front & centre | No | Yes | Yes |
| Loyalty & re-marketing | No | No | Yes |
Onboarding
Live in days — structured and fast.
Day 1
Discovery & setup
Menu upload, table map, brand-voice setup and connection of every channel — WhatsApp, Instagram, SMS, email and web chat.
Day 2
System integration
Connect your booking system (OpenTable/Resy) and POS so bookings and orders sync both ways.
Day 3
Knowledge base
Load menu details, FAQs, policies and special-occasion logic into Sofia's knowledge base.
Day 4
Testing & calibration
Live testing with real booking and order scenarios, plus waitlist and reminder tuning.
Go-live
Deployment & monitoring
Full deployment with real-time dashboard monitoring and ongoing optimization.
Who it's for
Built for every kind of restaurant.
Fine dining
reservations, waitlists, special occasions
Casual & QSR
direct orders, pickup, delivery
Cafés & bakeries
pre-orders, loyalty, daily specials
Cloud kitchens
commission-free direct ordering
Catering & events
group bookings, quotes, follow-up
Hotels & resorts
in-house dining, room service, concierge
Under the hood
Enterprise-grade, multi-agent architecture.
201workflow nodes handle every edge case — from menu logic and waitlists to reminders and cross-channel guest memory.
- Deep learning models
- Deep AI reasoning
- Real-time intent classification
- Natural-language understanding
- Voice-to-text transcription
- Long-term conversational memory
- Multi-agent orchestration
- Real-time state engine
- Enterprise-grade security
Built on the NexCognit platform
From the Business package, Sofia works with:
- Voice, text & image recognition
- 30+ languages
- Sentiment & memory per customer
- Live calendar, email and WhatsApp updates
- Use your own phone number
- Detailed dashboard, updated live
Make Sofia yours
Name your employee, train it on your business and put it to work on your own number. Book a session with an AI specialist to plan the setup.
The team
Meet the rest of the team
- New
Nova
Marketing
Turns your ideas into scroll-stopping short-form video — every single day.
Available nowMeet Nova Ravi
Customer support
Clears your support queue across every channel, instantly — day and night.
Available nowMeet RaviLeo
Sales & support
Qualifies leads, closes sales and resolves support issues — in any language, 24/7.
Available nowMeet LeoNina
Workshops & events
Registers attendees, answers event questions and sends reminders that cut no-shows.
Available nowMeet Nina- New
Adam
E-commerce
Recovers abandoned carts and upsells shoppers in real time.
Available nowMeet Adam - New
Salem
Healthcare
Books appointments, verifies insurance and sends reminders — cutting no-shows up to 60%.
Available nowMeet Salem - New
Iris
Real estate
Qualifies buyers, books viewings and answers listing questions.
Available nowMeet Iris
New employees every week
The roster keeps growing across new sectors. Tell us the role you need and we'll build it.
Put Sofia on your front desk today.
No onboarding overhead. She's live in days — booking tables and taking orders while you sleep.