Sofia
Hospitality
Books tables, takes orders and answers guests — around the clock, in any language.
Available nowMeet Sofia
Sales & supportAvailable now
AI Sales & Support Agent
Meet Leo
Lead qualification, sales & instant support — on every channel
Leo is your best sales rep and support agent in one — available 24/7 in any language. He qualifies leads, promotes products, handles objections and guides buyers to purchase, then resolves support issues instantly using your knowledge base and CRM. He works across chat and voice in 50+ languages and escalates to a human only when it truly matters.
- Lead qualifying
- Product promo
- Objections
- Closing
- Support
- Escalation
- CRM sync
Online 24/7Chat · VoiceCRM + 1,000 integrations
“Objection handled, deal closed — 11:40 PM, no human needed.”
- +35%Conversion
- < 1 minFirst response
- ~70%Auto-resolved
- 24/7Coverage
Live demo
Watch Leo close and support.
A real conversation, playing out live. He qualifies the buyer, handles the objection and closes — then resolves the follow-up, entirely on his own.
- Qualifies and closes leads — day or night.
- Handles objections in your brand voice.
- Resolves support instantly from your CRM.
Leo: Hi, I'm Leo — your AI sales and support agent. Ask about a product, place an order, or get help — any time.
Try Leo on WhatsAppLeoOnline 24/7Illustrative conversation
What Leo does
He closes sales and resolves support — around the clock.
- 01
Qualifies and closes leads
Identifies high-intent prospects through natural conversation, promotes products with personalized messaging, and guides buyers through the funnel to purchase.
- 02
Handles objections with confidence
Manages common objections with empathy and on-brand messaging, so after-hours inquiries turn into closed deals instead of lost revenue.
- 03
Resolves support instantly
Pulls live customer data from your CRM and answers from your knowledge base — accurate, context-aware resolutions with no wait times.
- 04
Escalates gracefully
Recognizes when a human is needed and hands off with full context, so complex cases reach the right person without the customer repeating themselves.
- 05
Serves thousands at once
Unlimited concurrent conversations across chat and voice — no queues, no shift gaps, consistent quality on every interaction.
- 06
Remembers every customer
Past orders, issues and preferences are remembered, so a returning customer gets an instant, personal response.
Inquiry-to-outcome pipeline
From first message to closed or resolved — in minutes.
After-hours inquiries and slow replies cost real revenue. Leo runs the whole journey on your channels — four steps, fully automated.
- Step 1
Inquiry
Customer reaches out.
Leo's action
Instant reply, any channel, 24/7.
- Step 2
Qualify
Intent and needs.
Leo's action
Scores intent, promotes the right product.
- Step 3
Convert
Objections and buying.
Leo's action
Handles objections, guides to purchase.
- Step 4
Support
Post-sale questions.
Leo's action
Resolves from CRM + KB, escalates if needed.
Live dashboard
Every conversation and outcome, on one screen.
Leads, deals and resolutions update in real time — accessible from any device inside the NexCognit portal.
Sales & Support Agent · LiveLive- Conversations today
- 214
- Deals closed
- 58
- Auto-resolved
- 70%
- CSAT
- 96%
Conversations by channel
- WhatsApp42%
- Instagram21%
- Email18%
- Web chat12%
- Telegram7%
Illustrative figures.
Omni-channel
Leo meets your customers wherever they message you.
One customer, one profile — every inquiry, order and issue remembered across every channel.
- Messenger
- TikTok
- Telegram
- SMS
- Web chat
Works with your stack
He plugs into the CRM and systems you already run.
Leo reads and writes to your CRM, help desk and business systems — bidirectionally and in real time.
CRM
Zoho · Salesforce · HubSpot · Pipedrive
ERP
SAP · Odoo · Dynamics 365 · NetSuite
Payments
Stripe · PayPal · Square
Calendars
Google Calendar · Calendly · Outlook
E-commerce
Shopify · WooCommerce · Magento
Productivity
Google Sheets · Notion · Airtable
Marketing
Mailchimp · Marketo · ActiveCampaign
Messaging
Slack · Telegram · Gmail
Social
Instagram · Facebook · LinkedIn
Analytics
Google Analytics · Mixpanel
Storage
Google Drive · Dropbox · OneDrive
1,000+ apps via Composio
Authenticated access through managed connectors — no custom API work.
Not a chatbot
Why Leo converts where chatbots stall.
| What matters | Chatbot | Manual / email | Leo |
|---|---|---|---|
| Sub-minute response, 24/7 | Partial | No | Yes |
| Lead qualification & closing | No | No | Yes |
| Objection handling | No | No | Yes |
| CRM-aware support | Limited | Limited | Full |
| Any language, instantly | No | No | Yes |
| Serves thousands at once | Yes | No | Yes |
| Graceful human escalation | No | Partial | Yes |
| Chat and voice | Partial | No | Yes |
Onboarding
Live in days — structured and fast.
Day 1
Discovery & setup
Brand-voice setup and connection of every channel — WhatsApp, web chat, SMS and voice.
Day 2
System integration
Connect your CRM, help desk and knowledge base so leads, orders and tickets sync both ways.
Day 3
Knowledge base
Load your product catalog, pricing, policies and support docs into Leo's knowledge base.
Day 4
Testing & calibration
Live testing with real inquiries, plus sales-script and escalation tuning.
Go-live
Deployment & monitoring
Full deployment with real-time dashboard monitoring and ongoing optimization.
Who it's for
Built for every team that sells and supports.
Fintech
sales, onboarding, support
Retail
product Q&A, orders, returns
Telecom
plans, billing, troubleshooting
Healthcare
inquiries, bookings, follow-up
E-commerce
pre-sales, cart recovery, support
SaaS
demos, trials, tier-1 support
Under the hood
Enterprise-grade, multi-agent architecture.
201workflow nodes handle every edge case — from lead qualification and objection handling to CRM-aware support and graceful human escalation.
- Deep learning models
- Deep AI reasoning
- Real-time intent classification
- Natural-language understanding
- Voice-to-text transcription
- Long-term conversational memory
- Multi-agent orchestration
- Real-time state engine
- Enterprise-grade security
Built on the NexCognit platform
From the Business package, Leo works with:
- Voice, text & image recognition
- 30+ languages
- Sentiment & memory per customer
- Live calendar, email and WhatsApp updates
- Use your own phone number
- Detailed dashboard, updated live
Make Leo yours
Name your employee, train it on your business and put it to work on your own number. Book a session with an AI specialist to plan the setup.
The team
Meet the rest of the team
- Flagship
Mia
Sales & revenue
Turns a first hello into a booked demo — capturing, scoring and closing leads on every channel, 24/7.
Available nowMeet Mia - New
Nova
Marketing
Turns your ideas into scroll-stopping short-form video — every single day.
Available nowMeet Nova Ravi
Customer support
Clears your support queue across every channel, instantly — day and night.
Available nowMeet RaviNina
Workshops & events
Registers attendees, answers event questions and sends reminders that cut no-shows.
Available nowMeet Nina- New
Adam
E-commerce
Recovers abandoned carts and upsells shoppers in real time.
Available nowMeet Adam - New
Salem
Healthcare
Books appointments, verifies insurance and sends reminders — cutting no-shows up to 60%.
Available nowMeet Salem - New
Iris
Real estate
Qualifies buyers, books viewings and answers listing questions.
Available nowMeet Iris
New employees every week
The roster keeps growing across new sectors. Tell us the role you need and we'll build it.
Put Leo on sales and support today.
No onboarding overhead. He's live in days — closing deals and resolving issues while you sleep.