Sofia
Hospitality
Books tables, takes orders and answers guests — around the clock, in any language.
Try NexCognit for 7 days — €2.99 one-time, no hidden fees.
Start nowAI Sales Employee
Sales & revenue — the Lead Cash Engine
Mia turns a first hello into a closed deal. She captures, qualifies and scores every lead across all your channels, nurtures them through a personalized pipeline, books the demo, and syncs it all to your CRM — autonomously, 24/7.

“New lead scored Hot — demo booked for Thursday 2pm.”
A real conversation, playing out live. She qualifies the lead, scores their intent and books the demo — entirely on her own.
MiaOnline 24/7Captures and engages every lead the instant they arrive — WhatsApp, Instagram, Messenger, Telegram, email or web chat — and merges them into one unified profile.
Scores every message into Hot, Warm, Cold or New using proven BANT and MEDDIC frameworks — gathered through natural conversation, not rigid forms.
Moves leads through the pipeline on her own: updates the CRM record, triggers the right follow-up sequence and alerts your team the moment a deal turns hot.
Reads your calendar, proposes slots, books, reschedules and cancels — and sets follow-ups — with zero human involvement.
Remembers every conversation. A lead from three weeks ago is greeted with full context — no repetition, no friction, no lost trust.
Bidirectional Zoho sync (plus 1,000+ apps via Composio): creates leads, syncs stages, enriches profiles and assigns escalation tasks in real time.
A dedicated intent model reads content, urgency and context — using BANT and MEDDIC through natural conversation — and sorts every lead into one of four stages.
First contact, unscored.
Mia's action
Immediate qualification conversation.
Early stage, low engagement.
Mia's action
Educational content, long-term nurture.
Interested, evaluating options.
Mia's action
Personalized nurturing, demo booking.
High intent, ready to buy.
Mia's action
Instant alert to sales, fast-track to close.
Every lead, conversation and stage change is reflected in real time — accessible from any device inside the NexCognit portal.
Leads by channel
Illustrative figures.
One lead, one profile — unified identity resolution merges a prospect across every channel automatically.
Mia doesn't just talk — she reads and writes to the tools you already run, bidirectionally and in real time.
CRM
Zoho · Salesforce · HubSpot · Pipedrive
ERP
SAP · Odoo · Dynamics 365 · NetSuite
Payments
Stripe · PayPal · Square
Calendars
Google Calendar · Calendly · Outlook
E-commerce
Shopify · WooCommerce · Magento
Productivity
Google Sheets · Notion · Airtable
Marketing
Mailchimp · Marketo · ActiveCampaign
Messaging
Slack · Telegram · Gmail
Social
Instagram · Facebook · LinkedIn
Analytics
Google Analytics · Mixpanel
Storage
Google Drive · Dropbox · OneDrive
1,000+ apps via Composio
Authenticated access through managed connectors — no custom API work.
| What matters | Chatbot | Generic AI | Mia |
|---|---|---|---|
| Omni-channel (7+ channels) | Partial | Partial | Full |
| Real-time intent scoring | No | No | Yes |
| Long-term memory | No | No | Yes |
| CRM bidirectional sync | Limited | Limited | Full |
| Autonomous meeting booking | No | No | Yes |
| Lead profile enrichment | No | No | Yes |
| Voice message transcription | No | No | Yes |
| Embedded analytics dashboard | No | No | Yes |
Day 1
Product catalog setup, sales-process mapping, brand-voice configuration and CRM connection.
Day 2
WhatsApp Business API connection, social-media channel linking and email integration.
Day 3
Upload product docs, FAQs, pricing and case studies to Mia's knowledge base.
Day 4
Live testing with real scenarios, intent-scoring calibration and pipeline-stage tuning.
Go-live
Full deployment with real-time dashboard monitoring and ongoing optimization.
SaaS & Technology
demo booking, trial conversion, upsell sequences
Real estate
lead qualification, inquiry management, viewing scheduling
Healthcare & clinics
patient inquiries, appointment booking, follow-up
Hospitality & F&B
reservations, event booking, catering inquiries
Professional services
consultation booking, proposals, client onboarding
E-commerce & retail
product discovery, purchase help, cart recovery
201workflow nodes handle every edge case — from echo filtering and rate limiting to cross-channel identity resolution.
From the Business package, Mia works with:
Name your employee, train it on your business and put it to work on your own number. Book a session with an AI specialist to plan the setup.
Hospitality
Books tables, takes orders and answers guests — around the clock, in any language.
Marketing
Turns your ideas into scroll-stopping short-form video — every single day.
Customer support
Clears your support queue across every channel, instantly — day and night.
Sales & support
Qualifies leads, closes sales and resolves support issues — in any language, 24/7.
Workshops & events
Registers attendees, answers event questions and sends reminders that cut no-shows.
E-commerce
Recovers abandoned carts and upsells shoppers in real time.
Healthcare
Books appointments, verifies insurance and sends reminders — cutting no-shows up to 60%.
Real estate
Qualifies buyers, books viewings and answers listing questions.
New employees every week
The roster keeps growing across new sectors. Tell us the role you need and we'll build it.
No onboarding overhead. She's live in days and closing while you sleep.