Sofia
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HealthcareNewAvailable now
AI Healthcare Clinic Agent
Meet Salem
Scheduling, patient intake & reminders — on every channel
Salem is your 24/7 digital clinic team member — booking, confirming and rescheduling appointments, verifying insurance, sending intake forms, handling refills and reminders across WhatsApp, SMS and voice. He handles ~95% of routine tasks in 50+ languages, cuts no-shows up to 60%, and escalates urgent cases to your clinical staff. HIPAA & GDPR compliant.
- Booking
- Reminders
- Insurance check
- Intake forms
- Refills
- Urgent triage
- Follow-up
Online 24/77+ channelsZoho + 1,000 integrations
“Booked — Wed 4 PM with Dr. Khaled, insurance verified, intake sent.”
- 60%Fewer no-shows
- 95%Open-slot fill rate
- 15+ hrsReclaimed / physician / wk
- +26%Patient satisfaction
Live demo
Watch Salem book an appointment.
A real conversation, playing out live. He offers a slot, verifies insurance and sends the intake form — entirely on his own.
- Books and reschedules appointments 24/7.
- Verifies insurance and sends intake forms.
- Reminders that cut no-shows up to 60%.
Salem: Hi, I'm Salem — your AI clinic assistant. Book an appointment, request a refill, or ask a question, any time.
Try Salem on WhatsAppSalemOnline 24/7Illustrative conversation
What Salem does
He gives your staff their day back.
- 01
Books appointments 24/7
Intelligently books, confirms and reschedules by chat and voice around the clock — filling open slots from the waitlist and reaching a 95% fill rate.
- 02
Cuts no-shows up to 60%
Automated multi-channel reminders and real-time confirmations keep the schedule full and reclaim lost appointment revenue.
- 03
Runs the full patient journey
Insurance verification, digital intake forms, prescription refills and post-visit follow-ups — the whole cycle, handled automatically.
- 04
Triages urgent cases
Recognizes urgent keywords and clinical situations and escalates instantly to your staff — handling ~95% of routine tasks on its own.
- 05
HIPAA & GDPR compliant
End-to-end encryption, enterprise-grade access controls and full HIPAA/GDPR compliance — patient data always protected.
- 06
Gives physicians time back
Reclaims 15+ hours per physician each week by taking phone tag and paperwork off your team's plate.
The patient journey
From first message to booked and reminded.
No-shows cost healthcare ~$150B a year and staff lose 30% of their time to admin. Salem runs the whole patient journey on your channels — four steps, fully automated.
- Step 1
Book
Patient requests a visit.
Salem's action
Offers slots, books, confirms — 24/7.
- Step 2
Prepare
Before the visit.
Salem's action
Verifies insurance, sends intake form.
- Step 3
Remind
Ahead of the appointment.
Salem's action
Multi-channel reminders cut no-shows.
- Step 4
Follow-up
After the visit.
Salem's action
Refills, recall, feedback — care loop closed.
Live dashboard
Every appointment and reminder, on one screen.
Appointments, intake and reminders update in real time — accessible from any device inside the NexCognit portal.
Clinic Agent · LiveLive- Appointments today
- 96
- Slots filled
- 95%
- No-shows ↓
- 60%
- Refills handled
- 48
Bookings by channel
- WhatsApp42%
- Instagram21%
- Email18%
- Web chat12%
- Telegram7%
Illustrative figures.
Omni-channel
Salem meets your patients wherever they message you.
One patient, one profile — every appointment, refill and preference remembered across every channel.
- Messenger
- TikTok
- Telegram
- SMS
- Web chat
Works with your stack
He plugs into the EHR and calendars you already run.
Salem reads and writes to your EHR (Epic, Cerner, athenahealth) and calendars — bidirectionally and in real time.
CRM
Zoho · Salesforce · HubSpot · Pipedrive
ERP
SAP · Odoo · Dynamics 365 · NetSuite
Payments
Stripe · PayPal · Square
Calendars
Google Calendar · Calendly · Outlook
E-commerce
Shopify · WooCommerce · Magento
Productivity
Google Sheets · Notion · Airtable
Marketing
Mailchimp · Marketo · ActiveCampaign
Messaging
Slack · Telegram · Gmail
Social
Instagram · Facebook · LinkedIn
Analytics
Google Analytics · Mixpanel
Storage
Google Drive · Dropbox · OneDrive
1,000+ apps via Composio
Authenticated access through managed connectors — no custom API work.
Not a chatbot
Why Salem books where chatbots stall.
| What matters | Chatbot | Front desk / phone | Salem |
|---|---|---|---|
| 24/7 appointment booking | Partial | No | Yes |
| Insurance verification | No | No | Yes |
| Digital intake & refills | No | No | Yes |
| Multi-channel reminders | Partial | No | Yes |
| Urgent-case triage | No | No | Yes |
| Two-way EHR sync | Limited | Limited | Full |
| HIPAA & GDPR compliant | No | Partial | Yes |
| Any language, instantly | No | No | Yes |
Onboarding
Live in days — structured and fast.
Day 1
Discovery & setup
Brand-voice setup and connection of every channel — WhatsApp, SMS and voice.
Day 2
System integration
Connect your EHR (Epic/Cerner/athenahealth) and calendars so appointments and intake sync both ways.
Day 3
Knowledge base
Load services, providers, hours, insurance and clinic policies into Salem's knowledge base.
Day 4
Testing & calibration
Live testing with real booking scenarios, plus reminder and urgent-triage tuning.
Go-live
Deployment & monitoring
Full deployment with real-time dashboard monitoring and ongoing optimization.
Who it's for
Built for every kind of practice.
General practice
booking, intake, reminders
Specialist clinics
referrals, pre-auth, follow-up
Dental & aesthetics
scheduling, recalls, reminders
Telehealth providers
virtual visits, intake, refills
Group & multi-site
waitlist fill, routing, recall
Hospital outpatient
high-volume scheduling, triage
Under the hood
Enterprise-grade, multi-agent architecture.
201workflow nodes handle every edge case — from insurance checks and intake logic to reminders, urgent-keyword triage and cross-channel patient memory.
- Deep learning models
- Deep AI reasoning
- Real-time intent classification
- Natural-language understanding
- Voice-to-text transcription
- Long-term conversational memory
- Multi-agent orchestration
- Real-time state engine
- Enterprise-grade security
Built on the NexCognit platform
From the Business package, Salem works with:
- Voice, text & image recognition
- 30+ languages
- Sentiment & memory per customer
- Live calendar, email and WhatsApp updates
- Use your own phone number
- Detailed dashboard, updated live
Make Salem yours
Name your employee, train it on your business and put it to work on your own number. Book a session with an AI specialist to plan the setup.
The team
Meet the rest of the team
- Flagship
Mia
Sales & revenue
Turns a first hello into a booked demo — capturing, scoring and closing leads on every channel, 24/7.
Available nowMeet Mia - New
Nova
Marketing
Turns your ideas into scroll-stopping short-form video — every single day.
Available nowMeet Nova Ravi
Customer support
Clears your support queue across every channel, instantly — day and night.
Available nowMeet RaviLeo
Sales & support
Qualifies leads, closes sales and resolves support issues — in any language, 24/7.
Available nowMeet LeoNina
Workshops & events
Registers attendees, answers event questions and sends reminders that cut no-shows.
Available nowMeet Nina- New
Adam
E-commerce
Recovers abandoned carts and upsells shoppers in real time.
Available nowMeet Adam - New
Iris
Real estate
Qualifies buyers, books viewings and answers listing questions.
Available nowMeet Iris
New employees every week
The roster keeps growing across new sectors. Tell us the role you need and we'll build it.
Put Salem on your front desk today.
No onboarding overhead. He's live in days — booking patients and cutting no-shows while your staff focus on care.